Vinted Members Share Anger Over Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its size classifications for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
